Booking Information & Service Access

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Appointments must be booked online — no walk-ins are accepted.

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Same Day Appointments

Same-day appointments are defined as any availability within a 24-hour window and are reserved for new bookings only.

• Prepayment is required (Credit/Debit, HSA/FSA, Independent Health Extras)

• No discounts, packages, or account credits may be used

• Online booking only — not available via call, text, or message

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If no same-day appointments appear, they are either booked or within the 3-hour booking window.

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Availability may be shared on social media, but the booking site is always the most accurate.

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Same-day appointments are limited and not guaranteed. Booking in advance is recommended.

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Mobile Services

Mobile services are available in specialty areas. Please review the options below before booking to ensure you select the correct service category:

 

Inclusion Wellness WNY (Ages 6 Weeks & Up)

• Mobile wellness services designed specifically for individuals with different abilities who benefit from adapted, accessibility-focused care.

  • 👉 See the Inclusion Wellness WNY page for full details before booking.

  • In-office Inclusion Wellness services are also available for individuals who are able to safely access and participate in services within the office setting. Please note that the office is not accessible and may not be appropriate for individuals with significant mobility, transfer, accessibility, or support needs.

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Comfort  & Recovery Care Mobile Services (Ages in need)

• Comfort-focused therapeutic bodywork for individuals navigating serious illness, recovery, or supportive care needs.

  • 👉 Visit the Comfort & Recovery Care Services page for full details and requirements before booking.

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The Bed Rest Mama (Prenatal Bed Rest Support)

• Supportive, in-home prenatal care for expecting mothers on doctor-ordered bed rest who are unable to receive services in a traditional setting. Sessions are adapted based on medical guidance, positioning, and current condition.

  • 👉 Visit The Bed Rest Mama page for full details and requirements before booking.

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Do you have a Univera Health LMHF Plan?

Check for Eligibility & Submit Verification Form Below

Do not proceed with booking until:

• You have completed the verification form

• Coverage and copay have been confirmed

• You have been given permission to book

• You have reviewed and understand the late cancel and no-show policies

Unverified bookings will be canceled and no refunds will be issued.

Click Here first if you have not been verified​​​​​​

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​Mobile services are booked through a separate Noterro account to avoid confusion between in-office and mobile scheduling.