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FAQs

Q: Do you take No-Fault clients?

A: No-Fault Clients are not accepted.

Q: Do I Tip, If so how much?

A: Tips are optional and no set amount. However the industry standard on massage services is 20% of the service cost.

Q: Do you take insurance?

A: Sorry, insurance is not accepted.

Q: Do you do couples massages?

A: Not at this time.

Q: Do you provide mobile massage services?

A: No, mobile massage or spa party services are not offered.

Q: May I book an appointment for today?

A:Same day appointments or walk-ins are not accepted.

Q: Do you provide Pregnancy Massage?

A: Yes! (Prenatal massage on service menu) Pregnancy table with stomach cutout is available.

Q: Do you you provide Post-Op Massage?

A: This service is not available.

Q: Can I send someone else in my place if I cannot make it:

A: No changes to an appointment can be made within 24 hours of appointment time. This includes person, duration or time. This information is provided on the annual intake form that must be acknowledged. If your appointment was prepaid services are non-transferable to other parties. 

Q: Do you provide services for children?

A: Yes, for children 6 and up (Pediatric Massage on service menu)

Q: Do you take Independent Health Extras debit card?

A: Yes!

Q: Am I able to bring someone with me?

A:  Massage is Life, LLC has a strict policy on no additional guest.

Q: Do you take workers' Comp?

A: No, workers' comp is not accepted

Q: Do you provide services for both male and females?

A: Yes, services are provided for both male and females.

Q: Do I get completely undressed?

A: You will be asked to get undressed to your level of comfort. Most keep their underwear on. You are properly draped at all times and nothing is exposed. If you do chose to keep your bra on it will be choppy due to the straps and not being able to get a consistent flow. 

Q: I wear waist beads, is that ok?

A: Waist beads are ok but most times hinders a consistent flow or full stretch of certain muscles same with any jewelry on any parts of the body such as anklets, bracelets, necklaces.

Q: Do you still host Massage is Life Parties?

A: Not at this time. 

Q: I don't see At Home Services for people with disabilities on the menu anymore. Do you still offer that service?

A: Unfortunately, this service is currently unavailable. To accommodate my mobile clients, I have had to suspend office hours every other Wednesday. Frequently, these clients would request rescheduling the day before, leaving me with inadequate time to fill those slots with office appointments, leading to a loss of income.

Q: Do  you offer packages?

A: Packages are no longer offered after June 1st, 2024

Q: Can I purchase a gift certificate?

A: Gift certificates are no longer available for purchase

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