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FAQs

Q: Do you take No-Fault clients?

A: No-Fault Clients are not accepted.

Q: Do I Tip, If so how much?

A: Tips are optional and no set amount.

Q: Do you take insurance?

A: Sorry, insurance is not accepted.

Q: Do you do couples massages?

A: No, this service is not offered. 

Q: Do you provide mobile massage services?

A: No, mobile massage or spa party services are not offered. (Check out Yamastay Mobile Massage)

Q: May I book an appointment for today?

A:Same day appointments or walk-ins are not accepted.

Q: Do you provide Pregnancy Massage?

A: Yes! (Prenatal massage on service menu) Pregnancy table with stomach cutout is available.

Q: Do you you provide Post-Op Massage?

A: This service is not available.

Q: Can I send someone else in my place if I cannot make it:

A: No changes to an appointment can be made within 24 hours of appointment time. This includes person, duration or time. This information is provided on the annual intake form that must be acknowledged. 

Q: Do you provide services for children?

A: Yes, for children 13 and up (Pediatric Massage on service menu)

Q: Do you take Independent Health Extras debit card?

A: Yes!

Q: Am I able to bring someone with me?

A:  Massage is Life, LLC has a strict policy on no additional guest.

Q: Do you take workers' Comp?

A: No, workers' comp is not accepted

Q: Do I get completely undressed?

A: You will be asked to get undressed to your level of comfort. Most keep their underwear on. You are properly draped at all times and nothing is exposed. If you do chose to keep your bra on it will be choppy due to the straps and not being able to get a consistent flow. 

Q: I wear waist beads, is that ok?

A: Waist beads are ok but most times hinders a consistent flow or full stretch of certain muscles same with any jewelry on any parts of the body such as anklets, bracelets, necklaces.

Q: Why do appointments require prepayment now?

A: Unfortunately on 10/22/23 the policy to implement all appointments being prepaid had to be initiated due to the amount of no shows and late cancels occurring and not being able to charge the card on file for applicable fees. 

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