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First-Time Client Guide

Your first visit — what to expect.

Your first massage should never feel overwhelming or intimidating. My goal is to make sure you feel informed, comfortable, and fully cared for before you ever step into the treatment room.

This quick guide walks you through what to expect at your first appointment so you can relax and enjoy your session from the start.

Before Your Appointment

  • Please arrive 5–10 minutes before your scheduled appointment to settle in. For scheduling and privacy purposes, please do not arrive more than 10 minutes early, as the door will remain locked until closer to your appointment time.

  • You will receive a health intake form to provide information about your health history, current concerns, and any conditions that may affect your massage. Please complete this form as soon as possible after receiving it.

  • Before your session begins, we will briefly discuss your goals, comfort level, and any necessary adjustments.

  • Questions are always welcome. Please feel free to reach out before your appointment if you need clarification about anything.

During Your Session

  • You are always properly draped throughout the entire session.

  • You may undress to your personal comfort level — full undress is never required.

  • You’ll lie comfortably on the massage table with soft music, supportive pillows, and a warm table.

  • Communication is always welcome. I’ll check in with you early in the session to make sure the pressure and overall experience feel comfortable, but I’m not a therapist who constantly interrupts your relaxation with check-ins. If you need the pressure adjusted, feel uncomfortable, or want anything changed during your session, please speak up — communication is key.

  • You are in full control at all times — your comfort, safety, and boundaries are always my priority.

A Quick Note About Undergarments & Permanent Jewelry

Many first-time clients choose to leave undergarments on, and that is absolutely fine. You are always encouraged to undress only to your personal comfort level.

Please keep in mind that undergarments, permanent jewelry, waist beads, or other items that cannot be removed may limit access to certain areas of the body and may require me to work around them during your session. For example, bra straps can limit access to portions of the back and shoulders, and waist beads may affect how smoothly I can work across the low back, hips, or waist area.

This does not mean you need to remove anything you are uncomfortable removing. My job is simply to let you know ahead of time that these items can slightly change the flow of your massage or limit the techniques I am able to use in those areas.

Your comfort always comes first, and you are welcome to make the choice that feels best for you.

After Your Session

  • You may feel very relaxed, slightly sore, or tired afterward — this is completely normal.

  • Stay hydrated after your massage to help your body process the work that’s been done.

  • Massage works best when done consistently over time. Your first visit is just the beginning of what ongoing care can offer.

Frequently Asked Questions

Do I need to talk during my massage?
No — silence or quiet conversation is entirely up to you.

Is it okay if I fall asleep?
YES — absolutely.
Many clients drift off during their session. It’s completely normal, and often a sign that your body feels safe and relaxed enough to fully let go. You’re here to relax, and sleep is always welcome.

Will it hurt?
Massage should never be painful. I'll check in during your session to ensure you’re comfortable.

What should I wear?
Whatever you feel most comfortable in. You’ll always be fully draped during your session.

What if I have more questions?
I’m always happy to answer any questions before, during or after your appointment.

👉 You can also explore our full list of FAQs here.

 My job is to create a space where you feel safe, cared for, and completely comfortable from start to finish.


If you're ready, I look forward to welcoming you into my space and supporting you on your healing journey.

Sun: Closed

Mon: 10AM-6:30PM

Tues: 10AM – 6:30PM

Weds: 10AM – 8:00PM
Thurs: 8:30AM – 4:00PM

Fri: 8:30AM – 2:00PM
Sat: 10AM-2:00PM

Schedule is temporarily operating on a 3-4 day week while business is slow (Check Schedule)

By Appointment ONLY

In-Office Hours

Location & Contacts

1201 Colvin Blvd, Suite 5, Ken-Ton, NY 14223

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