What’s New, What’s Changing & What’s Coming

What’s New for September

The September rollout brings a more personalized, streamlined experience from booking through checkout.

New updates include:

A new booking experience built directly into the Massage Is Life website
A new loyalty program and referral program, with rewards tracked automatically within the system
Updated payment and deposit requirements
New cancellation and rescheduling policies
More ways to customize your massage experience
Complimentary and premium enhancement options
Optional post-massage rest and transition time with eligible services
Short-term massage packages
An upgrade to Fiji Water—my personal favorite
Self-service appointment booking, cancellations and rescheduling through your online account
Easier access to forms, rewards, packages and appointment information

What’s Changing

Massage Is Life is transitioning away from Noterro and bringing booking, payments, forms, client rewards, appointment management and more directly into the website.
With the new rollout, all available add-ons, customizations and enhancements for newly booked appointments will be selected during the booking process—a feature the previous system did not offer. There will no longer be a separate appointment customization form to complete before your session.
The new service menu and booking experience will apply to appointments scheduled for September and beyond. August appointments may still reflect the previous menu, policies and booking process.
Legacy package holders who purchased packages prior to September 2026 will now be able to track their remaining sessions directly through their online accounts.
Senior discounts and Independent Health Extras discounts will also be applied using promo codes through the new booking system.
The previous payment, deposit, cancellation and rescheduling processes are being replaced with policies designed to create a smoother experience for clients while better protecting reserved appointment time.
You may also notice that some services are no longer available. After reviewing what clients actually book, what is rarely selected and what works best for the business, the service menu has been simplified to focus on options that are most beneficial, sustainable and aligned with the direction of Massage Is Life.
There will also be a price increase with the new rollout. This adjustment is necessary to support a more sustainable business, continue providing a high-quality experience and better reflect the time, care, skill and operating costs involved in each appointment.
Some customizations and enhancements are currently available, while others will only be available with appointments booked under the new September service menu.

Coming This Fall

The experience will continue growing throughout the fall.

Coming soon:

Sound Healing enhancements beginning in October
A small client snack bar
Seasonal hot and cold beverages
Additional aromatherapy and massage enhancements
More updates designed to improve the overall client experience

Coming in 2027

Beginning in early 2027, I will officially begin The Traveling Massage Therapist journey while continuing my multi-state licensing journey through the end of this year.

This next chapter will include opportunities to travel for:

Massage services
Wellness events
Retreats
Collaborations
Special experiences in multiple states

You’ll also be able to follow the journey through The Traveling Massage Therapist YouTube channel, where I’ll share travel experiences, behind-the-scenes moments, massage-related content and the process of expanding beyond Buffalo.

Also coming in 2027 is the Massage for a Cause Tour, combining massage therapy, community connection and fundraising to support Jordyn’s Light and other organizations serving families affected by pregnancy and infant loss.

Throughout 2027, you will also begin to see updates and improvements within the Massage Is Life office as the in-person experience continues to evolve.

While Massage Is Life is expanding, Buffalo will remain my home base and in-office services will continue.

Stay Connected

Make sure you are subscribed by joining the Massage Is Life mailing list. The mailing list is the only way you will receive emails about business news, appointment updates, promotions, new services, special offers and upcoming events.

Following on social media is always appreciated, but joining the mailing list is the best way to make sure you do not miss important updates.

Massage Is Life is still home—but we’re growing, evolving and getting ready to travel.