Welcome Message

Welcome to Inclusion Wellness WNY
Wellness should never feel out of reach. Inclusion Wellness WNY provides mobile therapeutic bodywork and wellness support for individuals with different abilities who may not be able to access traditional wellness environments. Every service is delivered with patience, understanding, and respect for each person’s unique needs.

Services are non-medical and do not replace medical treatment.

Why Inclusion Wellness WNY Exists

Inclusion Wellness WNY was created because traditional wellness spaces don’t always meet everyone’s needs. Sensory sensitivities, mobility challenges, medical complexities, or simply comfort preferences can make typical spa or clinic environments inaccessible.

This service exists to bring wellness to the individual — not the other way around.

Mission & Passion

My mission is simple:

To make therapeutic wellness accessible, respectful, and truly inclusive for individuals with different abilities and the families who support them.

Every session is customized. Every client is approached as an individual — not a diagnosis.

Who I Serve

Inclusion Wellness WNY provides mobile wellness services for individuals 6 weeks old through adulthood who require adapted, accessibility-focused care.

This service is designed for individuals who:

Have a medical diagnosis or specialized care needs
Benefit from services delivered in their own environment
Experience barriers accessing traditional wellness spaces
Thrive with a slower, individualized, sensory-aware approach

Services may be provided in:

Private homes
Group homes
Approved Community settings
Approved Supportive living environments

When This Service May Not Be the Right Fit

Because Inclusion Wellness WNY focuses on accessible, customized care, this service may not be appropriate in certain situations.

This includes:

Individuals without a medical diagnosis requiring adapted or specialized care
Clients seeking traditional spa-style massage experiences
Those requesting high-pressure deep tissue or athletic-performance massage
Individuals requiring skilled nursing care or medical treatment beyond the scope of massage therapy
Clients seeking last-minute or on-demand availability

If you are looking for a traditional in-office massage experience, my separate in-office practice may be a better fit.

Diagnoses & Support Needs Commonly Served

Inclusion Wellness WNY supports individuals with a wide range of diagnoses, developmental differences, and accessibility needs. Services are customized based on each individual’s comfort level, sensory preferences, mobility needs, and overall well-being — not solely on diagnosis.

Commonly supported individuals include those with:

Autism Spectrum Disorder (ASD)
ADHD and sensory processing differences
Developmental delays
Down syndrome
Cerebral palsy
Neuromuscular or neurological conditions
Genetic or chromosomal conditions
Physical disabilities or mobility limitations
Chronic conditions affecting movement, muscle tone, or comfort
Individuals who benefit from adapted, sensory-aware wellness care

Every individual is unique. Services are always personalized to meet each person where they are physically, emotionally, and sensory-wise.

If you’re unsure whether services are appropriate, the consultation allows us to discuss your specific needs and determine the best approach.

Key Services Overview

Mobile Therapeutic Massage
- Gentle, customized bodywork focused on comfort, circulation, relaxation, and overall well-being.
Stretch Therapy
- Assisted stretching designed to improve mobility, flexibility, and physical comfort.
- Wellness support for caregivers who give so much of themselves daily.

👉 Visit the Services Page for full details.

About Me

I’m a New York State Licensed Massage Therapist with a strong foundation in human services, trauma-informed care, and years of hands-on experience supporting individuals with varying abilities and support needs. My approach blends professional training with patience, empathy, and real-life understanding of what accessible care truly requires.

Before entering massage therapy, I spent over a decade working directly with individuals and families navigating diverse physical, developmental, and emotional challenges. That work taught me how to communicate beyond words, adapt quickly, honor sensory needs, and create environments where people feel safe, respected, and understood. Those lessons continue to guide every session I provide today.

Inclusion Wellness WNY was created because I saw firsthand how many individuals simply cannot access traditional wellness spaces — whether due to mobility, sensory sensitivities, medical complexity, or environmental barriers. I wanted to bridge that gap by bringing professional, compassionate wellness services directly to them.

Families and caregivers often tell me they appreciate not just the service itself, but the level of understanding behind it. I don’t rush. I don’t force a standard approach. Every session is individualized, consent-based, and delivered with dignity at the center.

For me, this work isn’t just a service — it’s a commitment to making wellness more accessible, more respectful, and more inclusive for those who have too often been overlooked.

Certifications, Credentials & Professional Experience

New York State Licensed Massage Therapist
NASM Certified Stretch Therapist
Certified Infant Massage Therapist & Instructor
AMTA Fully Insured Professional
40-Hour Trauma-Informed Care Certification

Human Services & Real-World Experience:
My work in the human services field began in 2010, where I supported individuals and families navigating a wide range of abilities, medical needs, and day-to-day challenges. That experience didn’t stop when I transitioned into massage therapy — it carried directly into my practice.

Over the years, I’ve continued working with multiple families and children with different abilities through therapeutic massage, adapting sessions to meet sensory, mobility, communication, and comfort needs. This combination of professional training and real-world experience allows me to approach each client with patience, flexibility, and a deep understanding of how individualized care truly works.

How the Process Works & Client Policies

Because every individual has unique needs, Inclusion Wellness WNY follows a structured process designed to ensure safety, comfort, and high-quality care. Clear expectations help create a smooth and respectful experience for everyone.

Step 1: Required In-Person Consultation

All new clients begin with a required in-person consultation before any hands-on services are scheduled.

During this visit we will:

Review medical history and diagnosis
Discuss sensory preferences, positioning, and communication styles
Assess the environment where services will take place
Identify goals, precautions, and comfort considerations
Answer caregiver or family questions

This step ensures services are safe, appropriate, and fully customized.

Step 2: Personalized Service Plan

Following the consultation, services are tailored specifically to the individual.

Care plans are based on:

Physical and sensory needs
Mobility and positioning requirements
Communication preferences
Medical considerations
Comfort level with touch

Every session is adapted with patience, flexibility, and respect.

Step 3: Scheduling & Availability

Because I also operate an in-office massage practice, mobile services are scheduled on a structured weekly basis.

Mobile appointments:

Are released weekly
Typically open Sundays for the upcoming week
Are offered on a first-come, first-served basis

This structure allows for proper travel planning and consistent quality of care.

Service Area & Travel

Inclusion Wellness WNY provides mobile services within a defined service radius of 10 Miles.

Appointments outside this radius may be subject to additional travel fees and are approved on a case-by-case basis.

Step 4: Your First Session

The first session focuses on comfort and pacing.

You can expect:

A calm, unrushed approach
Clear communication
Flexible positioning
Respect for sensory and mobility needs
Caregiver involvement when helpful

Client Policies & Expectations

To maintain safety and professionalism, the following policies apply to all mobile services.

Rescheduling Policy

Mobile appointments require reserved travel time and preparation.

A minimum of 24 hours’ notice is required to reschedule an appointment.
All sessions are prepaid. Late reschedule requests (less than 24 hours) will result in the session being forfeited.
Rescheduled appointments must occur within 30 days of the original appointment date.
Rescheduling must be done by directly contacting me. Appointments cannot be rescheduled online.

No-Show Policy

If a client is unavailable, not present, or the service cannot proceed upon arrival, it will be considered a no-show and the prepaid session will be forfeited in full.

Client Late Arrival

Mobile appointments are scheduled within specific time blocks to allow for travel and preparation.

A 15-minute grace period is provided if a client is not immediately ready upon arrival. However, sessions will still end at the originally scheduled time to maintain scheduling consistency.

The full session fee applies regardless of start time.

Illness Policy

If the client or anyone in the household is experiencing a contagious illness (fever, flu, COVID, stomach virus, etc.), the appointment must be rescheduled.

Health and safety are prioritized for all clients and households served.

Environment & Winter Readiness Policy

For services to be provided safely, the environment must be prepared prior to arrival.

The following are required:

A clean, clutter-free space large enough for safe setup
A reasonably calm environment when possible
Pets secured away from the service area
Clear and safe access to the home

During winter months:

Walkways and driveways must be fully cleared of snow and ice
Pathways must be properly salted and safe for walking

If access to the home is unsafe upon arrival, the session may be canceled and subject to the forfeiture policy.

Safety & Appropriateness Considerations

The safety of both client and provider is a priority in all mobile services.

Services may not be appropriate in situations involving:

Severe or unpredictable aggressive behavior toward self or others
Active behavioral crises requiring clinical or medical intervention
Situations where physical safety cannot be reasonably maintained
Environments that present safety hazards

Additionally, services may be declined or paused if:

There are significant hygiene concerns that prevent safe hands-on care
The service environment is unsanitary or unsafe
There are active contagious illnesses within the household
Basic cleanliness standards necessary for professional service cannot be met

If safety or hygiene concerns are present upon arrival, the session may be canceled and subject to the forfeiture policy.

These decisions are made professionally and respectfully, with the well-being of all parties in mind. Services may be reconsidered if conditions change or appropriate supports are in place.

Equipment & Setup Policy

Inclusion Wellness WNY provides all necessary professional equipment for mobile services.

If a client or facility prefers to use their own massage table or equipment, that is permitted provided it meets safety and stability standards. Session rates remain the same, as pricing reflects professional expertise, travel, time, preparation, and liability coverage — not equipment usage.

If a client is prone to incontinence or accidents, the client or caregiver must provide their own clean sheets, blankets, and any necessary protective coverings. This helps maintain sanitation standards and protects professional equipment.

Proper setup and hygiene preparation are required to ensure services can be provided safely and respectfully.

Approved Service Location Policy

Once the required consultation has been completed, services are approved specifically for the location assessed during that consultation.

Appointments may only be scheduled at that approved location unless a new consultation is completed for a different setting. This ensures:

Safety of the environment
Proper setup and accessibility
Consistent quality of care
Accurate accommodation of mobility, sensory, and medical needs

If services are requested at a new home, facility, or community setting, a new consultation may be required prior to scheduling.

Inclement Weather Policy (Provider-Initiated)

Safety is always the top priority.

Because mobile services involve travel, weather conditions may vary significantly by location. While your area may appear clear, travel routes or surrounding areas may be experiencing severe conditions.

In cases of unsafe travel conditions, services may be rescheduled at my discretion. Sessions canceled due to weather or unsafe travel conditions will be rescheduled to the next mutually agreed appointment time. Refunds are not issued due to inclement weather.

If your area is experiencing hazardous conditions, please communicate as soon as possible. While I actively monitor weather conditions and travel routes, a courtesy notification is always appreciated.

Mobile Service Pricing Information

Mobile service rates differ from in-office pricing due to the additional time, travel, preparation, and logistical considerations required to provide care in a home, facility, or community setting.

Mobile services include:

Travel time and transportation costs
Equipment setup, breakdown, and sanitation
Customized environmental adaptations
Scheduling accommodations for travel routes

These factors are built into mobile service pricing to ensure safe, professional, and consistent care.

Consultation & Service Pricing

Step One: Required Consultation

All mobile clients begin with a required in-person consultation prior to scheduling services.

Consultation Fee:

$50 (within Primary Area)

Additional travel fees apply beyond this radius.

The consultation includes:

Medical and diagnosis review
Environmental assessment for safe setup
Sensory, mobility, and positioning considerations
Caregiver discussion and service planning
Determination of appropriate session length

This step ensures services are safe, customized, and appropriate before booking.

Session Rates

Inclusion Wellness WNY offers both in-office and mobile wellness services. Mobile services are priced at the standard in-office rate plus a travel convenience fee based on distance.

In-Office Rates

20 minutes — $30
30 minutes — $55
45 minutes — $70
60 minutes — $95

Mobile Rates (Within 10 Miles)

20 minutes — $65
30 minutes — $90
45 minutes — $105
60 minutes — $130

Mobile Rates (10+–20 Miles)

20 minutes — $80
30 minutes — $105
45 minutes — $120
60 minutes — $145

Travel Convenience Fees

Mobile services include a travel convenience fee to account for travel time, transportation costs, equipment setup, and scheduling logistics.

Within 10 miles: +$35 on top of in-office rate
10–20 miles: +$50 on top of in-office rate
Beyond 20 miles: Available case-by-case.

Extended Travel Cities

From time to time, Inclusion Wellness WNY may offer scheduled service days in surrounding cities such as Rochester or Syracuse based on client interest and demand.

These visits require:

Prepaid bookings
A minimum number of scheduled clients
Additional travel coordination

Rates for extended travel cities are determined based on a centrally located hotel or base location within that city. Travel fees may vary depending on distance from that central location.

Details, availability, and pricing are shared once sufficient interest has been received and travel dates are confirmed.

Payment Policy

Inclusion Wellness WNY operates on a private pay basis.

Accepted payment methods:

Credit/Debit Cards
HSA/FSA Cards
Independent Health Benefit Cards

All sessions are prepaid prior to service.

Services are non-refundable and non-transferable.

Sessions canceled due to unsafe travel conditions or inclement weather will be rescheduled to the next mutually agreed appointment time. Refunds are not issued due to weather-related cancellations.

Ready to Begin?

The required consultation is the first step toward accessible, individualized wellness care.

➡️ Schedule Your Consultation

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